Privacy Policy

Last updated: October 2024

At Royal Bridge, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, process, and secure personal details in compliance with the Protection of Personal Information Act (POPIA) of South Africa and other relevant data protection frameworks.

1. Responsible Party

Royal Bridge operates as the responsible party for all personal data collected through royalbridge.pro and our physical filming environments at 90 Nugget St, Hillbrow, Johannesburg. For any data-related queries, you can reach our Information Officer at [email protected].

2. Data We Collect

We process personal data to provide professional broadcast services. This includes:

Direct Submissions: Names, corporate email addresses, telephone numbers, and project briefs sent via our contact forms.
Automated Data: IP addresses, browser types, visit duration, and page navigation trends collected through cookies.
Production Records: Talent registrations, on-screen consent releases, and audience voting profiles used during live shows.

3. Purpose and Legal Basis for Processing

Purpose of Processing	Personal Data Used	POPIA Legal Ground
Managing project requests	Name, corporate email, phone number, production details	Consent of the data subject (Section 11(1)(a))
Optimizing website performance	IP address, browser parameters, analytics cookies	Legitimate interest of the responsible party (Section 11(1)(f))
Managing production talent records	Contestant details, signed release sheets, video reels	Performance of a contract (Section 11(1)(b))

4. Cookies and Consent Mode

We use essential and non-essential cookies on royalbridge.pro. Non-essential tracking only activates after you click "Accept All" on our cookie banner. You can change your choices at any time by clicking "Cookie Settings" in our footer.

5. Sharing with Third Parties

We do not sell, rent, or trade your personal information. We may share data with trusted cloud providers, media distributors, or government agencies when required by South African law.

6. Storage and International Transfers

Your data is securely stored on encrypted local servers in South Africa. If data transfers cross national borders, we ensure adequate security measures are in place to meet POPIA guidelines.

7. Your Legal Rights

Under POPIA, you have the right to request access to your personal data, request corrections, or ask for deletion of your records. You can also object to processing or file a complaint with the Information Regulator of South Africa.

8. Protection of Children

We do not knowingly collect or process personal data from children under 18 without explicit, written permission from a parent or legal guardian.